privacy policy
Privacy Policy
Our website respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect and use your personal information (under certain conditions). It also describes the procedures we follow to ensure the confidentiality of your information. Finally, it outlines the choices available to you regarding the collection, use, and disclosure of your personal data. By visiting the website directly or through another site, you agree to the practices described in this policy.
Protecting your data is very important to us. Therefore, your name and other information relating to you will be used in accordance with the terms outlined in this Privacy Policy. We will collect information when necessary or when it is directly relevant to our dealings with you. We will retain your data as required by law or for the purposes for which it was collected.
You can browse the website without providing any personal information. Your identity will remain anonymous throughout your visit unless you have an account on the website that you access using your username and password.
1 – Data We Collect
We may need to collect your information if you wish to place an order for a product from our website.
We collect, store, and process your data for processing your purchases, ensuring any potential claims later, and providing you with our services. We may collect personal information including, but not limited to, your name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and card details.
The information you provide enables us to:
Process your orders.
Provide you with services and information on our website that you request.
Manage your account with us.
Verify and carry out financial transactions.
Audit data downloads from the site.
Identify website visitors.
Improve website design, layout, and content for users.
We may conduct demographic research and send useful or requested information, such as product or service updates, provided you have not opted out of such communication. We may also contact you by email regarding other products and services if you wish. If you prefer not to receive promotional or marketing communications, you may opt out at any time.
We may share your name and address with a third party to deliver your order (for example, a delivery company or supplier).
We may store details of your current order securely, though they may not be retrieved directly for security reasons. By logging into your account, you can access your personal details and purchase history. You must ensure confidentiality of your login details and not share them with unauthorized third parties. We do not accept liability for misuse of passwords unless the misuse arises through our fault.
Other Uses of Your Personal Information
We may use your personal information for surveys and marketing research (with your consent), strictly for statistical purposes, ensuring full confidentiality. We may also send you information about us, our website, or our affiliates (products, sales, newsletters, etc.). If you do not wish to receive such information, please use the “unsubscribe” link in any email, and we will stop sending communications within seven working days of receiving your notice.
Some anonymized data may be used for purposes such as verifying user locations, monitoring site visits, or providing such anonymous data to third parties (e.g., publishers). This data will not identify you personally.
Competitions
For any competitions, we use the information to notify winners and announce promotions. Additional details can be found in the specific competition terms.
Other Parties and Website Links
We may transfer your information to our group companies, agents, or contractors to help with transactions in line with this Privacy Policy. For example, third parties may assist with product delivery, payment collection, statistical research, or customer service. Information may also be shared to prevent fraud or reduce credit risk.
In the event of a sale of our company or part of it, we may transfer our databases containing your personal information. Except as described here, we will not sell or disclose your data to third parties without prior consent, unless required by law.
Our website may contain third-party ads or links to other websites. Please note that we are not responsible for the privacy practices of third parties or the content of their sites.
2 – Cookies
Accepting cookies is not a requirement to browse our website, but certain functions (such as the shopping cart) require them. Cookies are small text files stored on your computer to identify it when visiting specific pages. They may detect your IP address and save you time. Cookies allow us to improve your browsing experience but are not used to collect other personal information.
This website uses Google Analytics, which places cookies on your device to analyze user activity. Data collected (including IP address) is sent to Google’s servers in the US. Google may share the data if required by law. You can disable cookies in your browser, but this may limit functionality. By using this site, you consent to Google processing your data as described above.
3 – Security
We use appropriate technical and security measures to prevent unauthorized or unlawful access to your information and to prevent accidental loss, destruction, or damage. Data collected is stored on secure servers with firewalls. Payment details are encrypted (e.g., SSL). While we cannot guarantee 100% security, we apply strict measures to safeguard your information.
You are responsible for keeping your password confidential and preventing unauthorized access to your computer.
4 – Customer Rights
If you are concerned about your data, you have the right to request access to personal data we hold about you. You may also request corrections free of charge. You can also request us to stop using your personal data for direct marketing purposes at any time.